Privacy Policy

At Sycamore Glen, accessible at www.SycamoreGlen.org, one of our main priorities is the privacy of our visitors. This Privacy Policy of our management partner, Community First Solutions, documents the types of information that is collected and recorded by www.SycamoreGlen.org and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected].

This privacy policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect for Sycamore Glen. This policy is not applicable to any information collected offline or via channels other than this website.

 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will never sell or share your information without your consent.

 

HubSpot Privacy Policy

We also collect anonymized data from third-party plugins, including:

• Hotjar | Hotjar Privacy Policy
• Google Analytics | Google Privacy Policy
• Yoast SEO | Yoast SEO Privacy Policy
• 404page | Plugin Author’s Privacy Policy
• Gravity Forms | Gravity Forms Privacy Policy
• WPMUDev | Plugin Author’s Privacy Policy
• Redirection | Plugin Author’s Privacy Policy
• WPBakery Page Builder | Privacy Policy & GDPR Policy

 

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• Log files

Sycamore Glen follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website and gathering demographic information.

 

Cookies and Web Beacons

Like any other website, Sycamore Glen uses ‘cookies.’ These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

 

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Sycamore Glen Third-party ad servers or ad networks uses technologies like cookies, JavaScript or Web Beacons that are used in their respective advertisements and links that appear on Sycamore Glen, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Sycamore Glen has no access to or control over these cookies that are used by third-party advertisers.

 

Third-Party Privacy Policies

Sycamore Glen’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

 

CCPA Privacy Policy (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Sycamore Glen does not knowingly collect any personally Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

For EEA Users

If you are an individual in the European Economic Area (EEA), we comply with the EU Data Protection Directive 95/46/EC framework as set forward by the European Union regarding the collection, use and retention of personal data from European union member countries and Switzerland. We collect and process information only where we have legal basis for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where: We need it to provide you services, including to operate the services, provide customer support and personalized features and to protect the safety and security of these;

• It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the services and to protect our legal rights and interests;
• You give us consent to do so for a specific purpose; or
• We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. When we are using your information because we or a third party have a legitimate interest to do so, you have the right to object to that use, though, in some cases, this may mean no longer using the services.

 

For Canadian Users,

Sycamore Glen has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the user data. Sycamore Glen’s policy is to protect and safeguard any personal information obtained in accordance with Canadian laws governing the protection of personal information and data.

 

Questions

If you have any questions related to our Privacy Policy, please share your question with our compliance officer at [email protected].